TendMyStore works through WooCommerce's own REST API, on your real store. Here is what you can hand to your assistant, how each kind of change behaves, and what is not available.
Looking up products, orders, customers, reports and settings changes nothing.
Simple edits and new items happen right away. Each one goes into the 30-day history, and you can undo it.
Deletions, bulk changes, customer emails, refunds and store configuration show a preview. Nothing changes until you confirm.
Each area lists what you can do, an example of what to say, and how the change behaves.
Find products by name, SKU, category or stock. Create simple and variable products, change prices, sale prices and dates, descriptions, images by link and visibility. Duplicate a product. Add variations one by one or generate every combination of its attributes.
"Duplicate the Linen Apron as a Cotton Apron at 19 dollars, and add a size XL."
Create and rename categories, tags, brands and shipping classes. Manage global attributes such as Size or Colour and their values. Moderate, edit or remove product reviews.
"Create a category Gifts under Home, and move the three candle products into it."
See what is low, out of stock or on backorder. Set stock to a number or adjust it up or down, for one product, one variation or a whole delivery at once.
"What is low on stock? Add 24 to each of those and tell me what changed."
Find orders by status, date or customer and read the details you need to fulfil them. Create an order taken by phone, change its status, edit items and addresses, add private notes or notes to the customer, and resend order emails. Change many orders' status at once.
"Show unpaid orders older than a week, and cancel them after I check the list."
Record a full or partial refund in WooCommerce with a reason, and put the items back in stock. The preview says that no money is sent and how much can still be refunded. To pay the customer back, you get a link to the order's refund screen, where you press your payment provider's own refund button.
"Order 1050 arrived broken. Record a 15 dollar refund with the reason Damaged and restock it."
Look up a customer, their orders and downloads. Add customers, update names and addresses, and change an account's email address when asked.
"Find the customer who ordered 1042 and update their shipping address."
Create percentage or fixed coupons with usage limits, minimum spend, product or category rules and end dates. Put a category on sale with a sale price and dates.
"Create SPRING15 for 15% off orders over 40 dollars, ending April 30, one use per customer."
Create shipping zones for regions, add flat rate, free shipping or local pickup, and set the rules. Add and change tax rates and tax classes.
"Add free shipping in the US for orders over 50 dollars, and keep the flat rate below that."
Sales by day, week or month for any period, best sellers, key figures, customer, coupon and tax reports, and leaderboards. Figures come from WooCommerce Analytics and follow its settings.
"How did September compare with August? Which five products sold best?"
Change prices, stock or status for many products or variations in one go. Export products or orders to CSV, import products from a CSV file or a spreadsheet link, and make printable invoices and packing slips. Download links last one hour.
"Import the products in this spreadsheet link, then make an invoice for order 1042."
Read and change store settings, turn payment methods on or off, create webhooks that send orders or products to your other tools, check store health and run WooCommerce's maintenance tools.
"Turn off cash on delivery and send new orders to this webhook address."
Every change made through TendMyStore is listed for 30 days with what it changed. Ask what changed today, then undo one change. The undo preview shows what will be put back and warns about anything edited again since.
"What did you change in my store today? Undo the price change on the aprons."
Common tasks from a typical week.
"Give me an overview of my store. Which orders are waiting, and what is running low?"
One answer with orders by status and stock alerts, before you open wp-admin.
"Add the Harbour Mug in blue and green, 18 dollars, 40 of each, in Kitchen."
A variable product with its variations, prices and stock, ready to publish.
"We received this delivery: 12 MUG-B, 6 TEE-S, 6 TEE-M, 4 TEE-L."
A preview of every stock change, applied together when you confirm.
"Put Summer on 20% off until Sunday and make a WEEKEND10 coupon for everything else."
Sale prices with an end date and a coupon with its limits, both in the history.
"Order 1050 arrived broken. Record the refund, restock it, and send the customer a note."
Refund recorded, items back in stock and a customer note, each shown first.
"Sales for October day by day, and export October's orders for my bookkeeper."
A report from WooCommerce Analytics and a CSV download link.
What TendMyStore does not do today, and what it will never do.